08 Jan 2023 10:57 PM
My glass tv remote is faulty, while waiting for a replacement I decided to use my puck remote. It worked OK but voice commands and volume didn't work. Pressed 1&3 now it's stuck on connecting, keeps refreshing but not connecting and can't stop it. Iv unplugged for 10 min but message appears again as soon as I tv on. Tried all the ideas I read on a previous thread and nothing works
08 Jan 2023 11:25 PM - last edited: 08 Jan 2023 11:27 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Rockhopper71 welcome to the forum.
Just a thought, have you tried pressing button 7 & 9 together to reset the remote. If you are lucky it might clear the problem. Assuming this resolved the issue, you would then need to press 1 & 3 to set the remote up to operate with bluetooth or 4 & 6 for IR (infrared).
If you have a sky Q remote available you could use this to control the Glass TV while you wait for the replacement from Sky.