Sky glass remote not working

[38Cowey]

My remote has suddenly stopped working after being very temperamental since joining sky. I've changed the batteries and it makes no difference, any ideas? Also my other sky glass remote works on and off and there doesn't seem to be a pattern it just sometimes decides not to work!! 😔 I have 3 boys, it's the summer holidays with no TV working in the house, feeling like this 😵‍💫, please help!!

[Chrisee]

@38Cowey the remotes are not high quality throw in kids and I can see why you have issues. Sky will replace a dead remote in the mentime any old Sky Q remotecworks to an extent.