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Discussion topic: Sky glass keeps freezing and high pitched fuzzing sound?

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This message was authored by Dean+86 This message was authored by: Dean+86

Sky glass keeps freezing and high pitched fuzzing sound?

Having to stop it by switching off at the plug????

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky glass keeps freezing and high pitched fuzzing sound?

Posted by a Superuser, not a Sky employee. Find out more

@Dean+86 the main reason for programmes freezing is poor networking. While you may have ample speed at your router the key thing is the speed at the TV. You can test the speed by running the network test in the Get Help menu in the Netflix app. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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