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Discussion topic: Sky glass issues.

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This message was authored by: Paul1504

Sky glass issues.

My sky glass keeps going down several times a day now why is this?

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This message was authored by: BenJoBanjo

Re: Sky glass issues.


@Paul1504 wrote:

My sky glass keeps going down several times a day now why is this?


Most likely it's because the broadband connection isn't fast or stable enough. 

Have you tested the speed your Glass TV is actually receiving? To do this, open the Netflix app on the TV, navigate to the get help menu at the top left and run a network check. 

Glass needs a minumum of 25Mbps in order to function. Any fluctuation in this speed can and will cause issues. 

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