19 Jun 2023 10:47 AM
My sky glass stream bill was due out today I'm aware I had some credit on my account but that's gone against my broadband first bill for next month according to breakdown of bill and sky but today no money has left my account and it's saying my stream bill is £0.00 with a tick next to it I'm so confused
19 Jun 2023 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more@Tricky92 If a direct debit is due your Sky account will show it as being collected, but you should be aware Sky don't take payments on a weekend and your DD will likley be collected today or tomorrow.
And credit an your Q account does go towards your broadband account.
19 Jun 2023 10:50 AM
Hi there yeah bill was due out today but nothing pending at all from my bank as usually when a transaction due it shows pending to go out and there nothing there
19 Jun 2023 11:12 AM
Posted by a Superuser, not a Sky employee. Find out more
@Tricky92 wrote:
it's saying my stream bill is £0.00 with a tick next to it I'm so confused
Perhaps related to the current 'deal'?
19 Jun 2023 11:38 AM
Ahh that could potentially be it I'll call them and see thanks