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Discussion topic: Sky glass disconnecting from wifi

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Avatar for Display+name1983
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This message was authored by: Display+name1983

Message posted on ‎31 Oct 2024 04:06 PM

Sky glass disconnecting from wifi

Sky glass keeps disconnecting from the WiFi. Only started happening today. I've tried various things but it keeps happening. Any ideas?

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Avatar for Jporch316
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This message was authored by: Jporch316

Message posted on ‎31 Oct 2024 06:39 PM

Re: Sky glass disconnecting from wifi

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@Display+name1983 wrote:

Sky glass keeps disconnecting from the WiFi. Only started happening today. I've tried various things but it keeps happening. Any ideas?

Have you tried pulling the plug from both your glass and router for a few minutes ...

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: Fothergill1

Message posted on ‎01 Nov 2024 01:26 PM

Re: Sky glass disconnecting from wifi

Posted by a Superuser, not a Sky employee. Find out more

@Display+name1983 Mine hasn't lost the WiFi for months but but like you I lost connection yesterday but a reboot as already suggested by @Jporch316 resolved the problem immediately and now seems to be stable again.

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