Discussion topic: Sky glass connection
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Message posted on 01 Dec 2025 04:03 PM
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Sky glass connection
My 2 glass tvs and 2 steaming pucks are periodically disconnecting from broadband and I'm constantly having to re connect them.
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All Replies
Message posted on 01 Dec 2025 04:49 PM
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Re: Sky glass connection
Welcome to the forum, how are they all connected to your internet, and what speed do you have to the hub/ router ? You can check what speed the tv's and the pucks are getting by opening netfix on each 1 going to help open that and run check my network, also an either cable is more stable than wifi connection, sjy glass tv's need a min speed of 25mps for hd channels and 35mps for uhd channels for each tv, i have a busy household i have 2 55inch sky glass tvs and 1 puck not going to list everything else that i have connected to the internet but i am on sky broadband full fiber to the house 900 mps and i don't have any problems
Message posted on 01 Dec 2025 07:25 PM
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Re: Sky glass connection
@anthony+a wrote:My 2 glass tvs and 2 steaming pucks are periodically disconnecting from broadband and I'm constantly having to re connect them.
Do you have EE broadband ?
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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