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This message was authored by: Cross

Message posted on ‎25 May 2024 08:23 AM

Sky glass c

Got sky glass and been trying for weeks to get it reconnected last try before changing to bt ( skys been literally awful)

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Message posted on ‎25 May 2024 09:37 AM

Re: Sky glass c

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cross 

 

You need to go in to network settings and reset them, it will then ask you to connect to your new broadband.

 

See: https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎25 May 2024 09:37 AM

Re: Sky glass c

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cross 

 

You need to go in to network settings and reset them, it will then ask you to connect to your new broadband.

 

See: https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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