28 Oct 2024 03:31 PM
Hi I just got my new internet installed today, I've tried to connect it on my sky glass and it keeps coming up there seems to be a problem with your broadband.
28 Oct 2024 05:00 PM
@kelly8666 wrote:Hi I just got my new internet installed today, I've tried to connect it on my sky glass and it keeps coming up there seems to be a problem with your broadband.
Who installed your broadband? Is it from Sky? Have you had confirmation that it is active? Have you tried rebooting your router? Can other devices connect to your new broadband via WiFi?
28 Oct 2024 07:13 PM
Are you using Ethernet or wifi to connect to the internet using your new BB service?