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Discussion topic: Sky glass broadband issue

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This message was authored by kelly8666 This message was authored by: kelly8666

Sky glass broadband issue

Hi I just got my new internet installed today, I've tried to connect it on my sky glass and it keeps coming up there seems to be a problem with your broadband.

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Sky glass broadband issue


@kelly8666 wrote:

Hi I just got my new internet installed today, I've tried to connect it on my sky glass and it keeps coming up there seems to be a problem with your broadband.


Who installed your broadband? Is it from Sky? Have you had confirmation that it is active? Have you tried rebooting your router? Can other devices connect to your new broadband via WiFi? 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass broadband issue

Are you using Ethernet or wifi to connect to the internet using your new BB service?

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