Discussion topic: Sky email to verify my email address not received

This message was authored by: Glyn5431 · ‎09 Dec 2023

We're trying to restore our programmes and got to the link your account page.

Screen tells us a code has been sent to verify my email address, but even after a number of attempts, no code recieved, therefore cannot access my account to enter the code to lonk the puck with my account.

Email is active, no issues, sky have sent mails but I can't seem to receive this code to progress.

This message was authored by: MarkGoldsmith · ‎09 Dec 2023

I'm slightly confused as the activation code doesn't usually come by email.

As part of the initial setup on-screen instructions will tell you to either scan a QR code or go to When https://sky.com/activate, which prompts you to login, and then asks for the Activation code shown on the tv.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎09 Dec 2023

I'm slightly confused as the activation code doesn't usually come by email.

As part of the initial setup on-screen instructions will tell you to either scan a QR code or go to When https://sky.com/activate, which prompts you to login, and then asks for the Activation code shown on the tv.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Sky email to verify my email address not received

Sky email to verify my email address not received

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