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This discussion topic has been answered Discussion topic: Sky Sports + Pixelation issues affecting Glass & Stream 20th July 2025

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This message was authored by: GD1

Message posted on ‎20 Jul 2025 08:45 PM

Sky Sports + Pixelation issues affecting Glass & Stream 20th July 2025

Posted by a Superuser, not a Sky employee. Find out more

New thread created with title to reflect issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎20 Jul 2025 08:54 PM - last edited: ‎20 Jul 2025 08:55 PM

Re: Sky Sports + Pixelation issues affecting Glass & Stream 20th July 2025

Posted by a Superuser, not a Sky employee. Find out more

This has been raised for Sky's attention, however it's likely it will have resolved itself once the support teams are aware.

 

*****Post marked as answer for visibility only.*****

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Message posted on ‎20 Jul 2025 02:46 PM

Sky sports Plus TV channel on sky Glass Gen 2

The sky sports Plus channel is really glitchy. Trying to watch the darts and it's glitching on and off. It's just the problem with that channel. Everything else is working fine

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Message posted on ‎20 Jul 2025 03:41 PM

Re: Sky sports Plus TV channel on sky Glass Gen 2

Just put on the darts no issues for me 

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Message posted on ‎20 Jul 2025 04:12 PM

Re: Sky sports Plus TV channel on sky Glass Gen 2

Posted by a Superuser, not a Sky employee. Find out more

I have been watching  the darts all afternoon  and no problems  here

P c marlow
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Message posted on ‎20 Jul 2025 04:36 PM

Re: Sky sports Plus TV channel on sky Glass Gen 2

When I find sky they think it was a broadcast issue so they must have fixed it by now cuz it's working perfectly now. Thanks everyone

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Message posted on ‎20 Jul 2025 07:52 PM

Sky stream on toob 946mb download speed full fibre puck says connection is good

Sky sports + darts coverage is pixelated and stuttering the audio is fine. I have even plugged into the ethernet now. 

 

I can't keep restarting everything the service is aweful. 

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Message posted on ‎20 Jul 2025 07:57 PM

Re: Sky stream on toob 946mb download speed full fibre puck says connection is good

1000029992.jpg

 

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Message posted on ‎20 Jul 2025 08:01 PM

Sky glass can not watch shy sports + it keeps pixelating and jumping back a second or two.

We are trying to watch the darts on sky sports + but the screens keeps jumping and the pixels are very big on screen. We have re booted the tv and the sky hub, we have also run a test from the app. Can you help 

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Message posted on ‎20 Jul 2025 08:10 PM

Re: Sky sports Plus TV channel on sky Glass Gen 2

It's been the same on the current evening session. Looked like old analogue Sky for about 10 minutes, completely unwatchable. Main Event seems unaffected, but they cut to it 40 minutes after the start, so you have to endure the embarrassment that is Sky Sports +. 

~-~-~-~-~-~
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Message posted on ‎20 Jul 2025 08:12 PM

Re: Sky stream on toob 946mb download speed full fibre puck says connection is good

Try 401 rather than sky sports +

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Message posted on ‎20 Jul 2025 08:14 PM

Re: Sky stream on toob 946mb download speed full fibre puck says connection is good

I had same problem tried restarting, plugging in Ethernet cable, switching Wi-Fi off. Nothing worked just glad it's now on sky main event.

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Message posted on ‎20 Jul 2025 08:36 PM

Re: Sky stream on toob 946mb download speed full fibre puck says connection is good

That's better cheers. All they it's nowhere near as bright as sky sports + in fact it's quite dull but at least it's streaming ok 

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Message posted on ‎20 Jul 2025 08:45 PM

Re: Sky glass can not watch shy sports + it keeps pixelating and jumping back a second or two.

Sky sports main event has it on now works way better sky 401 channel

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Message posted on ‎20 Jul 2025 08:54 PM - last edited: ‎20 Jul 2025 08:55 PM

Re: Sky Sports + Pixelation issues affecting Glass & Stream 20th July 2025

Posted by a Superuser, not a Sky employee. Find out more

This has been raised for Sky's attention, however it's likely it will have resolved itself once the support teams are aware.

 

*****Post marked as answer for visibility only.*****

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎20 Jul 2025 09:31 PM - last edited: ‎20 Jul 2025 09:34 PM

Re: Sky Sports + Pixelation issues affecting Glass & Stream 20th July 2025

Posted by a Superuser, not a Sky employee. Find out more

I watched both the WTA tennis finals today on SkySports+, the last few golf holes of the leaders,, Indycar and Ferrari live and saw no issues.

 

Darts is something I never watch, but just been to 410 and all is playing out fine.

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