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This discussion topic has been answered Discussion topic: Sky Sports. Breaking news banner flickering

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Message posted on ‎12 Sep 2025 01:16 PM - last edited: ‎15 Sep 2025 09:44 AM by Community Manager

Sky Sports. Breaking news banner flickering

Hi everyone, the sky sports breaking news banner is judgering again and it's really annoying when watching TV. Just wanted to make everyone aware so we could get this sorted. Thanks, Pete

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Message posted on ‎15 Sep 2025 09:57 AM

Re: Sky Sports. Breaking news banner flickering

Posted by a Sky employee

Hi @pete1986andrew 

 

Thanks for bringing this to our attention.

 

I've escalated the problem to our support teams and will provide an update when we are able to.

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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Message posted on ‎12 Sep 2025 01:22 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

@pete1986andrew 

Not near my Sky Q at the moment to check but if it's an issue affected lots of customers I suggest you email the Viewer Relations Team at viewerR@sky.uk


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This message was authored by: pete1986andrew

Message posted on ‎12 Sep 2025 01:37 PM

Re: Sky sports. Breaking news banner flickering

I've just emailed viewer relations. Hope you're well. Thank you so much for that

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Message posted on ‎12 Sep 2025 03:43 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

I get this occasionally when first tuning to the channel, but it only lasts a couple of seconds. It's been fine all day today though.


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Message posted on ‎12 Sep 2025 05:42 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

@pete1986andrew 

I checked on my Sky Q box at about 1545 and it was fine. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on ‎12 Sep 2025 05:47 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

I've just checked my Sky Stream and not seeing this issue.

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Message posted on ‎12 Sep 2025 05:52 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more
@oj01 wrote:

I get this occasionally when first tuning to the channel, but it only lasts a couple of seconds. It's been fine all day today though.

my experience is exactly the same as @oj01 above


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Message posted on ‎12 Sep 2025 05:55 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

@pete1986andrew  You haven't actually said which tv platform you have 

 

sky Q, + , glass or stream 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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Message posted on ‎12 Sep 2025 06:00 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

@pete1986andrew 

Previous posts you've made suggest you have Glass. Is that still the case?

By the way, your duplicate thread you started this evening has been removed as you have this one, you've emailed the VRT and you've apparently rung as well. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on ‎12 Sep 2025 07:52 PM

Re: Sky sports. Breaking news banner flickering

Posted by a Superuser, not a Sky employee. Find out more

@pete1986andrew 

Your thread has been moved to the Glass board as you've confirmed that's what you have.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
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Message posted on ‎14 Sep 2025 03:24 PM

Re: Sky sports. Breaking news banner flickering

Same on my glass. The Scottish football on 403 is also like a very dodgy stream. Blurry and flickering. Reset TV and internet. Still the same. 

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Message posted on ‎15 Sep 2025 09:57 AM

Re: Sky Sports. Breaking news banner flickering

Posted by a Sky employee

Hi @pete1986andrew 

 

Thanks for bringing this to our attention.

 

I've escalated the problem to our support teams and will provide an update when we are able to.

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager
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Message posted on ‎03 Oct 2025 02:34 PM

Re: Sky Sports. Breaking news banner flickering

I had this problem on a second tv with hdmi modulator , fine in 720p or 1080i but the banner stutters horribly in 1080p

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