Hi @BenJ2
What makes you think you haven't been switched? It happed automatically. If you go into my Sky app and check your netflix it should tell you what pack you are on.
You can watch concurrently on two devices. However if you have more than one puck / glass it's important to ensure you exit netflix app using the exit button. Just pressing home can keep your app open in the background and make netflix think it's in use on that device.
Is there an error or anything when trying to watch?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
