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Discussion topic: Sky Glass picture keeps going off and coming back on again !

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This message was authored by Thefarnees This message was authored by: Thefarnees

Sky Glass picture keeps going off and coming back on again !

Sky Glass picture goes off for a couple of seconds , then comes back on !
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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass picture keeps going off and coming back on again !

Posted by a Superuser, not a Sky employee. Find out more

@Thefarnees It may just be a software glitch so an an initial step try restarting the Glass TV by going into Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.

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