my sky go is not working. Its showing no signal and not connecting sky go with the TV.

[caesarome]

No problem @diyon39_ , I have moved this to the Sky Stream forum for you.

[Lauram851]

Thank you

[Fothergill1]

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@Kdoodle wrote:

Hi

is the sky streaming service still not working?  I can't connect even when I get a verification code sent to me in order to connect? 

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@Kdoodle Make sure you are signed into your MySky account when you go to enter your activation code.  If not you will get an error message.

[Stacy8]

I have rebooted my device and come up to the pin section. I have entered my pin which wasn't accepted. So I clicked forgot pin and set up a new one which was accepted. I then tried to enter the accepted pin and it told me it was incorrect and I had 0 of 3 attempts left. I have out the same pin in countless times and still on 0 of 3 attempts. I have reset the password about 7 times now and the same things happened. I've tried to contact sky but it keeps taking me to an automatic voice message. Very frustrated. As a new sky customer this is horrendous 

[Carlggggg]

have reset my sky glass as it want working. I am then asked to link my account and told to go to sky.com /activate. When I go there it says oops there's been a problem. Please help it's family movie night and my kids r sat here broken hearted as we've had no tv since yesterday 

[Stacy8]

I am having the exact problem. I've tried to contact sky too. But it's an automatic message

[NA21]

Well that's pretty much stating the obvious when I said I should receive a text and email... thanks though 

[TT21]

Was stuck in this too......press standby on the puck, leave it for at least 3minute then turn it on again. This has just worked for me. Good luck!!!!

Sky if your monitoring this absolutely non existent service!!!! Leave it yo your customers to sort it out themselves. Disgraceful 

.

[Channelleh]

I am currently waiting for an answer on my phone call. Have been on hold for 50minutes now. 🙄

[Leo-lion123]

Two days without tv now i wonda if sky will reinburse me 

[Mark39]

@Carlggggg try using your browser's incognito/privacy mode when you go to the activation page.

[Tasha39-xxx]

It's so annoying u pay for these things and they don't work , all day today no sky tv

[Matt02021]

Make an official complaint. I have 

[TT21]

Press standby on the puck leave it for 3 minutes then turn it back on. Thus has just worked fir me. Good luck

[Anita35]

Still not working