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Discussion topic: Sky Glass Power up Issues 19-9-24

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This message was authored by Seriki34 This message was authored by: Seriki34

Re: Sky glass tv won’t turn on just flashing red light

My sky glass is showing the same light but wouldn't turn on. 

This message was authored by Marie54 This message was authored by: Marie54

Re: Stream puck won't turn on

@Dazzasky thanks
This message was authored by reids2901 This message was authored by: reids2901

Re: Sky Glass update has stopped Sky Glass from powering on

We have just had the same problem. Reset and restored the sky glass and after the update it doesn't turn on! 

This message was authored by Hobbayne64 This message was authored by: Hobbayne64

Re: Sky Glass - Unable to Connect to Router - despite factory reset of TV

Sky Glass has an outage at the moment. There is nothing wrong with your equipment

This message was authored by Duncano This message was authored by: Duncano

Re: Sky Glass Power up Issues 19-9-24

I'm in Fife, same issues.

This message was authored by Emma293 This message was authored by: Emma293

Re: Sky Glass Power up Issues 19-9-24

Exactly that!! 

This message was authored by Kenn1 This message was authored by: Kenn1

Re: Martin my sky glass TV is not turning on

I have tried everything on offer to be done. 

When I called into Sky they said the Sky Glass is having technical issues. So I am in a quentonbe seen. Over 40 mins waiting time.i am assuming this is because of the problem to Sky Glass.

This message was authored by Sarahloucorrie197 This message was authored by: Sarahloucorrie197

Re: Sky Glass Power up Issues 19-9-24

There are so many issues with Aky glass and due to the fact there are so many issues without service on their sky glass you're on hold for over 40 minutes. Surely a text messages to customers explaining the situation and when a resolution will be found wouldn't be difficult? 

This message was authored by MSpr This message was authored by: MSpr

Re: Sky glass tv won’t turn on just flashing red light

My Sky Glass won't turn on only pulsing red power light on the bottom, but my Sky Puck is working in another room on an older tv

This message was authored by DK197424 This message was authored by: DK197424

Re: Sky Glass - Unable to Connect to Router - despite factory reset of TV

So will it fix by itself ? And if so how ? We are not even connected to the internet ? 

This message was authored by Mandy54 This message was authored by: Mandy54

Re: Sky glass tv won’t turn on red light just keeps flashing

My sky glass isn't switching on ? No red power button ? Is this do with the "technical" fault , I've changed the fuse in the plug - nothing thank you  

This message was authored by CaspaG This message was authored by: CaspaG

Re: Sky glass to not powering on. Tried reset not working. Sky on phone 50min hold time. Anyone kn

So they don't test their work?

This message was authored by Gibsonvgc This message was authored by: Gibsonvgc

Sky puck flashes white then turns off.

I have reset my sky puck and when I connect to WiFi it just goes blank and flashes white. I've tried two pucks and 3 different tvs and it keeps happening. 

This message was authored by Melchurchill This message was authored by: Melchurchill

Sky glass isn't working again!!!

Fantastic evening again!!! No skyglass..I know it's not a big deal, but my son is autistic and hasn't been able to watch his programmes.. we only have sky glass and no other TV in the house!!! Anyone else's sky glass not working??
This message was authored by LizScott This message was authored by: LizScott

No signal in my area

After thinking that my puck was broken and trying to reset it.  Switching off and on several times I then found out there was no signal.   When will this be fixed and will we get compensation?   Beginning to regret taking on a new contract with sky

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