19 Sep 2024 08:46 PM
19 Sep 2024 08:47 PM
I've tried everything sky has told me the side button standby isn't even working it's blinking red won't turn on anybody help
19 Sep 2024 08:47 PM
I have tried pressing 4 & 6 together, even unplugged to for 5 minutes, now just getting red standby light on intermittently and nothing happening
19 Sep 2024 08:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Niely wrote:
Well SKY need to acknowledge this and QUICKLY
Apparently there is already an acknowledgment on the service checker page.
19 Sep 2024 08:47 PM
SKY Glass been down a few hours. Pucks not working either. Tried all the usual stuff.
Hope SKY will compensate!
19 Sep 2024 08:47 PM - last edited: 19 Sep 2024 08:48 PM
Posted by a Superuser, not a Sky employee. Find out more@CliveB1 With the greatest respect this is a public forum and people will reply to your post whether you think they should or shouldn't.
So i'll continue to post replies, thank you 🙂
19 Sep 2024 08:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jon030663
Known outage: https://helpforum.sky.com/t5/Sky-Glass-Live/Sky-Glass-Power-up-Issues-19-9-24/td-p/4755170
https://www.sky.com/help/servicestatus/streamingtv
MikeAlanR
19 Sep 2024 08:48 PM
Thinking of going back to the box and my old tv
19 Sep 2024 08:48 PM
So when will this problem of powering up Sky Glass be resolved,have tried all the reset functions nothing has fixed it
19 Sep 2024 08:48 PM
Yes, same here and if you phone you get an automated message and then it says the customer services are currently closed for staff training.
19 Sep 2024 08:49 PM
@Jporch316perhaps not if you're elderly and not remotely tech savvy as many folks who've been "sold" Sky glass and it's their only company. I work as a volunteer for Age UK and know how much many old folk rely on their TV's and they can't easily switch to a laptop or tablet. They just sit looking at a blank screen feeling lonely.
19 Sep 2024 08:49 PM
19 Sep 2024 08:49 PM
What a joke!!
19 Sep 2024 08:49 PM
What / where is a SERVICE CHECKER PAGE
It needs to be more transparent / clear
but THANK YOU for some explanation @Daniel0210
19 Sep 2024 08:49 PM
Almost 9pm and still down. Neighbours who have skyQ not having the same issue. Sky Glass was supposed to be an upgrade...