01 Mar 2024 05:56 AM
I have been advised to do a factory reset on my sky glass before it is returned due to a damaged screen.
Therein lies the problem....
How do I preform a factory reset without being able to see the screen?
01 Mar 2024 07:26 AM
Posted by a Superuser, not a Sky employee. Find out more
1. Turn the TV off at the plug.
2. Press the power/standby button on the side of the TV and keeping pressing it down.
3. keep hold of the power button and turn the plug back on.
4. Keeping holding the the power button down until it turns amber and then it should turn green. Then you can let go.
5. The TV is reset, you'll have to connect to Wi-Fi set up the remotes and then you'll get an activation code.
6. log into the sky activate site and enter the code and that's it.
7. you will also need to relogin to all your apps as well.
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01 Mar 2024 07:35 AM
26 Oct 2024 07:57 PM
Hi there
i am also needing to full factory reset my sky glass did you manage to get it sorted?