Sky Glass Picture Quality UHD Sports Channels

[Christo3574]

Hi.

Is anyone else experiencing issues with UHD picture quality, in particular Sky Sports ME UHD a and BT a sports Ultimate UHD? The pictures seems to have gotten washed out in the past week or so. Watching the Liverpool v Chelsea game yesterday, I thought that there was fog at Anfield, but watching Arsenal v Man Utd today, it is exactly the same. It is like there is something on the TV. Particularly bad like bands on the left and right sides. 

I have tried the picture reset in settings, set backlight to off (as in other forum answers) and it is running QS013.503.00P.

The same channels on my Samsung UHD TV through a puck; the picture quality is crisp, the colours are vibrant.

Any ideas? 

Thanks.

Christo

[roger1949]

I thought I was imagining it

[JWestLondon]

I have had exactly the same problem since the useless thing was new. I can't find a way to improve it by any combination of settings. I now watch sky sport football in HD rather than UHD . It's bonkers. For me it seems to be only sky football where it is like watching through fog. 

and before the usual responders turn up with 'oh, it's because of your wifi speed. ' according to the Netflix speed check I'm getting 260+ to the Glass TV. 

Anybody got any ideas to correct it? 

[Mister_Dalek]

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@JWestLondon wrote:

I have had exactly the same problem since the useless thing was new. I can't find a way to improve it by any combination of settings. I now watch sky sport football in HD rather than UHD . It's bonkers. For me it seems to be only sky football where it is like watching through fog. 

and before the usual responders turn up with 'oh, it's because of your wifi speed. ' according to the Netflix speed check I'm getting 260+ to the Glass TV. 

Anybody got any ideas to correct it? 

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It's nothing to do with broadband speed. It's down to the mid-range, low brightness, VA-type LED back-lit LCD panel used in Sky Glass. The HLG type of HDR used on live UHD sports channels does not look particularly good on TVs with a low peak brightness level. 

The Vivid picture mode will push it to its brightest, but there's a limit to how decent you can make anything look on Sky Glass.  

[JWestLondon]

Sigh! Yes, I know. It's really not a very clever bit of kit at all is it? . Sucked in by the advertising I suppose.  Saving up to pay this off  and buy a proper tv now! Won't be long hopefully.