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Discussion topic: Sky Glass Colour Balance.

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This message was authored by PaulRobo This message was authored by: PaulRobo

Sky Glass Colour Balance.

After reading some reviews about the picture quality of Sky Glass, I was surprised by how good the picture is. In particular the depth of black areas and the vivid colours. 

One thing I have noticed recently is that on some programmes, skin tone in shaded areas have a slight green tint. 

There's no issue on brightly lit scenes and strangely it appears mostly on HD and UHD content. 

Has anyone else noticed this. 

Also, is there an easy way to calibrate the colour balance. 

 

 

 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass Colour Balance.

Posted by a Superuser, not a Sky employee. Find out more

@PaulRobo I. can't say I have noticed the body tones having a slight green tint.

 

For calibrating the colour balance I suspect you need to play with the settings at the following menu:

Settings > Picture and sound > Picture > Custom settings > Picture > Colourspace management

 

If it was me I would use my phone to take a photo before changing anything so I can return it the original settings if it all goes wrong.

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This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Sky Glass Colour Balance.

@Fothergill1 

If you at any stage need to return picture settings to original default settings 

 

Settings

Picture & Sound 

Reset Picture & Sound

Reset Picture

 

Note since QS13 

Auto Backlight Adjustment the default is  automatically set to off

Which means it's no longer required to manually change to off

 

 

‐-----‐----------------‐-------------------------------------
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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass Colour Balance.

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Boland You are 100% correct if you wanted to put everything back to factory default picture settings 👍.

 

The reason I would take photos first is I am assuming that, like me, others will probably have changed some of the more basic settings but not the more advanced ones like colour balances, white balance etc.

 

I'm fairly certain that if I tried I would mess it up and end up with a worse picture than I started with so would want to reset them without resetting everything else 😀

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This message was authored by Red+Silence This message was authored by: Red+Silence

Re: Sky Glass Colour Balance.

What mode are you in?

I like Vivid sometimes when it's not too Bertie Bassett and burning my retina's but I can't accept the notable loss in sound quality compared to when it's set to Auto.

(Yes I've moaned about it before!)

PaulRobo
Topic Author
This message was authored by PaulRobo This message was authored by: PaulRobo

Re: Sky Glass Colour Balance.

I have the vivid mode set.

I have read your previous post about the sound in vivid mode. Why should the picture setting affect the sound.

Is there any colour calibration programmes available. 

This message was authored by Red+Silence This message was authored by: Red+Silence

Re: Sky Glass Colour Balance.

Try watching something band flip through the picture settings.. 

The sound takes a huge dip in terms of spatial effect when you come out of auto (or sports if your watching football)  to vivid.

I'm calling for independent sound control.

PaulRobo
Topic Author
This message was authored by PaulRobo This message was authored by: PaulRobo

Re: Sky Glass Colour Balance.

They must have set vivid as a full profile. Surely that should be easily corrected. 

PaulRobo
Topic Author
This message was authored by PaulRobo This message was authored by: PaulRobo

Re: Sky Glass Colour Balance.

Been trying different programmes. I think the green tint is in 4k programmes. 

I originally had BT copper broadband but only got 15mb at the most. However I only noticed buffering once. BT don't do fiber broadband here so I got Virgin Media Gig 1. That's when I noticed the green tint in flesh tones in shadow. I think it's because that's when it was in 4k.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky Glass Colour Balance.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass Colour Balance.

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

Hey

if it helps I just posted some suggested settings. 

https://helpforum.sky.com/t5/Glass-Stream/Sky-glass-picture-settings-suggestion/m-p/4249196#M87129


 

Thanks for the useful post @Anonymous.. I have had a look at the settings at the link you have provided and will experiment with them this evening 😀

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky Glass Colour Balance.

no worries. Do let me know what you think so I know if it's just our taste and not wasting my time trying to help 😂  

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass Colour Balance.

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous Trying to help is never a waste of time the forum is about helping others.  Also on occasions having a place to moan 🤣

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PaulRobo
Topic Author
This message was authored by PaulRobo This message was authored by: PaulRobo

Re: Sky Glass Colour Balance.

Thanks for the info. 

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