Sky Glass Apps

[Dogman999]

Anyone having problems with their Sky Glass Apps not working?

[lettice]

Is that all your apps, just one or a couple of apps

If so, which one/s?

What message on screen or error are you seeing when using an app?

[lettice]

A quick solution to most app issues is a restart or an app refresh.

Read through this Sky help article for some guidance in that;

https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv-app...

[slaters]

@Dogman999 We couldn't access the ch4 or my5 apps last night I can't remember the reasons, we did the refresh apps and unplugged the TV but still didn't work. They are working again this morning. 

[lettice]

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@slaters wrote:

@Dogman999 We couldn't access the ch4 or my5 apps last night I can't remember the reasons, we did the refresh apps and unplugged the TV but still didn't work. They are working again this morning. 

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The refresh of apps option in settings does not take place straight away.

The refresh can take up 24 hours to fully complete in the background.