Sky Glass Apps Not Working on Waking From Standby - Live TV, On Demand Work OK

[woogyboo]

Seems like we are all having the same issue! I also tried those things like setting up a compatible network and just connecting the main Sky Glass and Pucks to it but still did not work. Also set them all to stay connected to network, removed all energy saving settings etc but no luck. I really hope they sort something soon, as turning off the router so many times a day is probably not doing it much good either! 

[Jez1969]

Been having the same issue for over 3 months. Keep resetting EE router. 

[And771]

Hi

Is there any update on this? I have checked in with EE and the issue is not broadband related. I have 2 Glass and 2 pucks in use. Currently having to reset my router once or twice a day. Really getting frustrating now. I suspect there is an issue with the latest sky OS. Is there an ETA on a fix ? My monthly subscription is far too much for the experience i am receiving . 

Any update or advice welcomed. 

[PDR73]

I am having the same issue, Sky even provided a replacement, same issue, it's not an EE problem, I have Sky broadband!!!! This is the TV, now I see so many people with same issue. I have now contacted BBC watchdog, I suggest everyone does the same, let's get it out there this is a very expensive faulty product