How do I turn OFF Glance Motion on the Sky Glass gen 2 TV and KEEP enhanced features ON?

[MichaeWlG]

It seems this is impossible, as switching off Glance Motion, also switches off Enhanced Features. So why have this impossible option?

[mikealanr]

Hi @MichaeWlG 

See: https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology

Enhanced experience comprises of Networked standby mode, wake by motion detection and auto standby using motion.

While the enhanced experience switch turns off when you switch off wake using motion you can enable these other features individually. However you can not have glance motion ON when wake using motion OFF.

MikeAlanR

[MichaeWlG]

Thanks for your reply Mike, but how do I achieve this?  "While the enhanced experience switch turns off when you switch off wake using motion you can enable these other features individually".

I ask, as whenever I switch off "Wake using motion", it automatically swicthes off "Enhanced experience". 

According to Sky, the Enhanced experience consists of these:-  The Sky Glass Gen 2 Enhanced experience includes a brighter 4K Quantum Dot screen with improved contrast and viewing angles, a re-engineered seven-speaker Dolby Atmos sound system with dual subwoofers for deeper, richer sound, and an updated Sky OS interface for faster navigation and personalized features like Playlists.

So if I switch off "Wake using Motion", I lose all the benefits of the above Enhanced experience, as that also switches off?

So, how do I KEEP the Enhanced experience features, whilst disabling Wake using Motion?

Michael

[mikealanr]

Hi @MichaeWlG 

In don't believe you loose those functions. I think the term enhanced has been used more than once in the marketing which is causing some confusion for you.

Those features are controlled by a separate menu and via the relevant subscription. The menu in startup and standby lists the features enabled or disabled by switchin on or off that feature switch as per the article I linked to.

MikeAlanR