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Discussion topic: Screen has black and white stripe 20cms

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This message was authored by Wallace58 This message was authored by: Wallace58

Screen has black and white stripe 20cms

Screen has gone black and white stripe 20cms wide 

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Screen has black and white stripe 20cms

How long have you had the Glass TV?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Screen has black and white stripe 20cms

Posted by a Superuser, not a Sky employee. Find out more
Screen has gone black and white stripe 20cms wide 

You've posted this on both the Glass and Sky Q boards so which platform do you have?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Screen has black and white stripe 20cms

Posted by a Superuser, not a Sky employee. Find out more

@Wallace58 I had something similar with my Glass TV which suddenly developed a vertical 2 inch  dark grey line on the screen.  A normal reboot didn't help so I left the TV  unplugged overnight and the line disappeared and luckily it never came back.

 

Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).

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