Discussion topic: Screen has black and white stripe 20cms
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Message posted on 17 Jul 2024 09:28 AM
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Screen has black and white stripe 20cms
Screen has gone black and white stripe 20cms wide
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Message posted on 17 Jul 2024 10:09 AM
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Re: Screen has black and white stripe 20cms
How long have you had the Glass TV?
Message posted on 17 Jul 2024 10:11 AM
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Re: Screen has black and white stripe 20cms
Screen has gone black and white stripe 20cms wide
You've posted this on both the Glass and Sky Q boards so which platform do you have?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Jul 2024 01:52 PM
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Re: Screen has black and white stripe 20cms
@Wallace58 I had something similar with my Glass TV which suddenly developed a vertical 2 inch dark grey line on the screen. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back.
Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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