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Discussion topic: Returning my sky glass tv

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This message was authored by: Sam217

Returning my sky glass tv

Does anyone know if i can return my sky glass tv after having it for about a year, we pay for it on a monthly basis.
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This message was authored by: 2muchTV

Re: Returning my sky glass tv

@Sam217 Sky won't take it back, the Glass belongs to you. The loan taken out to pay for the Glass also belongs to you, and Sky will not take that back either.

Any particular reason why you want to return it?

If it is faulty, it should still be under warranty and Sky will exchange it for another set.

 

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This message was authored by: peter-marlow+1966

Re: Returning my sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

You could do a factory reset, sell the tv , but you will  have to continue  to pay off the loan agreement 

P c marlow
This message was authored by: TimmyBGood

Re: Returning my sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

@Sam217 wrote:
Does anyone know if i can return my sky glass tv after having it for about a year, 

Only if you can successfully argue that it's not as described, of adequate quality or fit for purpose, which are the tests laid down by consumer law.

 

You might also have a successful argument if you weren't adequately supported to overcome a technical issue, or not properly advised of the bandwidth requirements.

 

Other than that, you've committed to repaying an unsecured personal loan (which is actually independent of the hardware itself)

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