This discussion topic has been answered Discussion topic: Replacement tv
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Message posted on 20 Aug 2025 02:08 PM
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My tv has been freezing and making a very loud eeeeeee noise and doesn't function so needs switched off at the wall, works for a few hours then does it again but I've lost the number to get a replacement tv as it happened with my previous one also
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Message posted on 20 Aug 2025 02:31 PM
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@Demi-Lee I'd suggest calling the same number, but when the bot asks you why you're calling, just say nothing, and eventually you should be asked if you want to speak to an adviser.
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Message posted on 20 Aug 2025 02:25 PM
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Re: Replacement tv
Unfortunately Sky don't permit posting of phone numbers on the forum. Your best bet is to work through the diagnostics here, and hopefully if they don't resolve it (I doubt they will) there should be contact options listed for you.
Message posted on 20 Aug 2025 02:26 PM
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Re: Replacement tv
Ah I already tried that wasn't very helpful and phoning them was no help either they just sent a text to go onto the thing you sent, but thank you for trying to help!
Message posted on 20 Aug 2025 02:31 PM
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@Demi-Lee I'd suggest calling the same number, but when the bot asks you why you're calling, just say nothing, and eventually you should be asked if you want to speak to an adviser.
Message posted on 20 Aug 2025 02:32 PM
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Re: Replacement tv
I'll give that a try, thanks so much!
Message posted on 20 Aug 2025 02:51 PM
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Re: Replacement tv
That worked, got a new tv coming next week, thanks for your help mr
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