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This discussion topic has been answered Discussion topic: Replacement TV - disposal of faulty tv

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This message was authored by: Poppy46

Replacement TV - disposal of faulty tv

Sky are sending us a replacement tv as our current one (under warranty) is faulty. I forgot to ask what to do with the faulty one, is it ok to dispose of it or do we need to return it to sky. I wasn't sure as obviously we are still under contract. Many thanks for any advice 


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This message was authored by: BenJoBanjo Answer

Re: Replacement TV - disposal of faulty tv


@Poppy46 wrote:

Sky are sending us a replacement tv as our current one (under warranty) is faulty. I forgot to ask what to do with the faulty one, is it ok to dispose of it or do we need to return it to sky. I wasn't sure as obviously we are still under contract. Many thanks for any advice 


It should be a swap. They'll take the faulty one away. 

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This message was authored by: BenJoBanjo Answer

Re: Replacement TV - disposal of faulty tv


@Poppy46 wrote:

Sky are sending us a replacement tv as our current one (under warranty) is faulty. I forgot to ask what to do with the faulty one, is it ok to dispose of it or do we need to return it to sky. I wasn't sure as obviously we are still under contract. Many thanks for any advice 


It should be a swap. They'll take the faulty one away. 

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This message was authored by: Poppy46

Re: Replacement TV - disposal of faulty tv

Thank you 

This message was authored by: lettice

Re: Replacement TV - disposal of faulty tv

Posted by a Superuser, not a Sky employee. Find out more

Sky will be expecting your faulty TV to be returned.

The courier delivering the replacement will deliver your replacement TV and take away the faulty TV on the same delivery day.

 

 

 

 

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This message was authored by: Poppy46

Re: Replacement TV - disposal of faulty tv

Thank you all for your helpful answers 

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