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Discussion topic: Remote

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Avatar for Laurene1
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This message was authored by: Laurene1

Message posted on ‎26 Apr 2025 05:20 PM

Remote

Hi my sky glass remote has stopped working I need a new one
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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎26 Apr 2025 05:30 PM - last edited: ‎26 Apr 2025 05:50 PM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

On your Sky remote:

  1. Press and hold 7 and 9 together for 3 seconds.
  2. Press and hold 1 and 3 together for 3 seconds.
  3. Wait until you see the 'Your remote is now connected' message and select Continue.

 

More info on repairing and solving issues with your Sky remote here;

https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote...

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎26 Apr 2025 05:31 PM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

Have you  tried  changing the  batteries, hold down buttons 1 and 9 together,  then hold down 1 and 3 together, if that does not  work  then you will  have  to  buy a new remote control  from amazon 

P c marlow
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