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Avatar for Coleen1
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This message was authored by: Coleen1

Message posted on ‎06 Jan 2024 12:49 PM

Remote

My remote is not working I've tried everything new batteries holding 1-3 nothing pls help

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Avatar for Jporch316
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Superuser
This message was authored by: Jporch316 Answer

Message posted on ‎06 Jan 2024 12:54 PM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

You can order a replacement remote via this link 

 

Replace remote

 

https://www.sky.com/help/forms/streaming-tv-remote

 

in the meantime an old sky q remote can be used 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.

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Avatar for Jporch316
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Superuser
This message was authored by: Jporch316

Message posted on ‎06 Jan 2024 12:53 PM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

You could try holding it in two hands and giving it a gentle twist in opposite directions ..... has been known to bring a sky remote back from the dead 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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Avatar for Jporch316
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What's this?
Superuser
This message was authored by: Jporch316 Answer

Message posted on ‎06 Jan 2024 12:54 PM

Re: Remote

Posted by a Superuser, not a Sky employee. Find out more

You can order a replacement remote via this link 

 

Replace remote

 

https://www.sky.com/help/forms/streaming-tv-remote

 

in the meantime an old sky q remote can be used 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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