Discussion topic: Remote not working

This message was authored by Lou-985 This message was authored by: Lou-985

Remote not working

The remote is using wrong buttons for actions and won't work at all

on some 


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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Remote not working

Posted by a Superuser, not a Sky employee. Find out more

@Lou-985  Welcome to the forum.


To help you try to get your remote working the links below are to remote troubleshooting guides:

Troubleshooting guide

Remote help


You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).


If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote 


If you have one available you can use a Sky Q remote while you wait for a replacement.


If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"

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