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Discussion topic: Remote issue

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This message was authored by: Ja62

Remote issue

My remote wint connect to the tv except for the mute button. 

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This message was authored by: Jporch316

Re: Remote issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ja62 

 

The remote can be reset and paired again following these steps;

  1.   Press and hold 7 and 9 together on your Sky remote for three seconds.
  2.   Press and hold 4 and 6 together for three seconds.
  3.   Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.

In the meantime there is a sky remote app available on the iOS and Google app stores which you can use to control your device

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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