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Discussion topic: Cancelling sky tv

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This message was authored by: bomber0281

Cancelling sky tv

How do you cancel your subscription without being in hold for hours surly you should be able to do this online this day and age.
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This message was authored by: TimmyBGood

Re: Cancelling sky tv

Posted by a Superuser, not a Sky employee. Find out more

@bomber0281 wrote:
 surly you should be able to do this online this day and age.

One provision of the Digital Markets, Competition and Consumers Act (2024) is to mandate that companies which offer online sign-up must also facilitate cancellations that way, but unfortunately this hasn't yet been implemented by the Competition and Markets Authority.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: 2muchTV

Re: Cancelling sky tv

@bomber0281 I cancelled Stream recently by using the email on this link.

Sky will need to contact you but having sent the email giving  notice of the 31 days cancellation, that date was fixed.

Remember to include all required information in the email. 

Different Sky services may have different cancellation terms. 

Over the next  days Sky rang me and I answered when convenient to go through security questions etc. and confirm the cancellation. 

 

 

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £34 pm (till April 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + + RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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