Image quality on Netflix August 2025

[Chodley]

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@stuartmcd wrote:

Tested my Netflix out last night and mine isn't picking up Dolby Vision anymore. It's either loading in SDR or standard HDR. 

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On titles that definitely have DV?

[stuartmcd]

Yes definitely. One of the ones I tried was Wednesday. 

[ljmm1967]

Isn't Dolby vision part of the premium packages 

[stuartmcd]

Yeah which I have and have been able to play Dolby Vision in the past no problem. 

[dch1967]

I have a issue with Netflix picture being fuzzy, normal TV fine. Any tips/solutions appreciated not sure if it's the puck or my internet 🤷

[Fothergill1]

Hi @dch1967  The Netflix picture quality is a known issue and is subject of THIS thread.  You will see from the "Answer" that Sky are looking into the problem.

[lettice]

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@dch1967 wrote:

I have a issue with Netflix picture being fuzzy, normal TV fine. Any tips/solutions appreciated not sure if it's the puck or my internet 🤷

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Have moved your posts to this ongoing issue thread.

Please see the latest answered post in here from Sky.

Also, as I mentioned above in my post in this thread yesterday,  Ive asked in our Superuser closed  community area for any further update on the last update from Sky presented in the answered post in here.

[HTay146]

I have upgraded to sky glass and since then the picture on netflix is really bad and unwatchable on my second tv not the actual glass tv but one with the box to have multi room, I have changed the settings on netflix to better picture but not successful, can anyone help into what else I can do. Thanks

[Fothergill1]

Hi @HTay146 and welcome to the forum.  I have not personally seen any deterioration in the Netflix picture quality (I'm actually watching Netflix as I type).  However there is definitely a problem of some sort as other people have also been complaining.  This is a known issue which Sky are currently trying to resolve.  There is a comprehensive thread on this issue at THIS link.