My sky go app not working .. says visit this ap

[Jess40]

I have am having the same problem can't load any apps on sky glass even after restarting the tv 

[caesarome]

@Jess40 

I have moved your post to te Sky Glass forum as where you had posted was to do with Sky Go.

[lettice]

Do you get any errors when loading MySky or apps?

Which apps have you tried?

You mention MySky.

Are your apps like, iPlayer, ITVx,C4, My5, Netflix, Discovery+ all working?

First thing to try is a restart in your Sky Glass TV settings:

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

If your apps are still. It working, try a refresh of the apps:

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing. The refresh can take 24 hours to complete.

More help with apps not working here:

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks