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Discussion topic: Re: My Netflix isn’t working

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This message was authored by Pauline18 This message was authored by: Pauline18

Re: My Netflix isn’t working

I have sky glass when I load Netflix it works for a minute then it buffers and freezes while scrolling to search for a movie have to restart the tv and get the same thing so unless I watch the first movie that comes up when on carnt watch anything 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: My Netflix isn’t working


@Pauline18 wrote:

I have sky glass when I load Netflix it works for a minute then it buffers and freezes while scrolling to search for a movie have to restart the tv and get the same thing so unless I watch the first movie that comes up when on carnt watch anything 


What broadband speed is reaching your Glass TV? On the Netflix app, navigate to the get help menu and run a network check. What speed is reported? 

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