ROXi app on sky glass won’t pair with IPhone

[Pegwin]

The ROXi app on sky glass which is built in won't pair with the ROXi companion app that you are required to download on your iPhone. How do I get it to work as you have to use the phone as your microphone to play the karaoke? HELP

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147