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This discussion topic has been answered Discussion topic: Question about transferring to Glass

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This message was authored by: BexW83

Question about transferring to Glass

Hi all, I have upgraded to Sky Glass from Sky Q, I am aware my recordings won't be transferred but what about my sky store purchases? Does anyone know if I will still be able to access them?

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This message was authored by: MarkGoldsmith Answer

Re: Question about transferring to Glass

Posted by a Superuser, not a Sky employee. Find out more

@BexW83 wrote:
Hi all, I have upgraded to Sky Glass from Sky Q, I am aware my recordings won't be transferred but what about my sky store purchases? Does anyone know if I will still be able to access them?

They do transfer across, you just need to login to the Sky Store app on your Sky Glass and all purchased movies are available to be streamed on your Glass.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Question about transferring to Glass

Posted by a Superuser, not a Sky employee. Find out more

@BexW83 wrote:
Hi all, I have upgraded to Sky Glass from Sky Q, I am aware my recordings won't be transferred but what about my sky store purchases? Does anyone know if I will still be able to access them?

They do transfer across, you just need to login to the Sky Store app on your Sky Glass and all purchased movies are available to be streamed on your Glass.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Fothergill1

Re: Question about transferring to Glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @BexW83  Your query about Sky Store purchases has been answered by @MarkGoldsmith 

 

Regarding the loss of your recorded programmes, if you are waiting for your Glass to arrive and still have access to your Sky Q then you could do what I did when I transferred from Q to Glass a few years ago.   I took photos of my Sky Q recordings menu and then after setting up my Glass TV I was able to do a voice search for all the programmes I had previously recorded and I added them to my playlist.   There was only one programme that I was unable to find.

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