Discussion topic: Puck box

This message was authored by Sophsw This message was authored by: Sophsw

Puck box

One of my Sky puck boxes won't turn on at all so can you send me a replacement one please as I'm paying for it and not being able to use it 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Puck box

Posted by a Superuser, not a Sky employee. Find out more

@Sophsw Sky aren't going to respond to a specific account related query on a public forum that is predominately for other Sky Customers to offer advise and suggestions. For a start they wouldn't know who you are when posting on a public fourm.


If your puck is faulty and you need a new one you need to call Sky customer services.


You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue

NOT a Sky Employee

Topic Author
This message was authored by Sophsw This message was authored by: Sophsw

Re: Puck box

Thank you for letting me know 


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