Programmes won’t disappear on playlist even though I’ve deleted it

[Zena5]

I have sky glass and still programmes that I've removed series still sit there on my playlist !

it's so annoying as this has been years now !

has anyone a solution ??????

[mikealanr]

Hi @Zena5 

Inside the playlist itself or on the continue watching rail? Everything I add and remove from playlist works, but the rails on the home screen have a mind of their own! I do wish the Devs would implement a remove from rail option!

MikeAlanR

[Zena5]

Playlist section - TV programmes. 
has been like this since I first had glass - which must be 2 years now. 
keep asking but no solution. 
so have first dates sitting there - series isn't added as I removed it BUT the picture for the programme sits there. I have about 5 of them. Really annoying !

have tried everything. Re added series. Removed series. Run thru episodes etc etc etc 

[Fothergill1]

@Zena5 I assume you are meaning the programmes won't remove from your Continue Watching (CW) rail which is my number one frustration with the streaming platform (I have never had a problem with removing things from my playlist).  Depending on the App you watched from there are so many different ways to remove programmes from CW.

The most common method which generally works with Sky, Discovery, ITVX  and Disney is to select the programme from the CW rail and fast forward it to the end.  If it is a series then also run the last episode of the series to the end otherwise the next episode will appear in the CW rail.

I got so frustrated with the whole issue that I made myself a list to help me remember in the future.  Maybe the list will help you as well.

Some you have to do on your TV and others on your Laptop etc.

Do on Glass TV:

Apple TV - select from Up Next list with a LONG press / remove

Netflix - Select from CW / remove from CW on next page

Sky, Discovery, ITVX & Disney - run programme to credits and allow to run to the end.  If a series do the same with the final episode of the series.  (It may take a while to disappear)

My5 - Go to settings and select Clear Watch History

Do on laptop:

BBC iPlayer  - CW / Manage full list (on right of screen) / remove

Ch4 / CW - go to My4 > / edit / select then remove

Paramount  - CW / edit (right of screen) / delete

Sometimes it can take a while for the programme to disappear and on other occasions despite my best efforts they stubbornly remain. It's a bit of a lottery.

Good luck, I hope this helps.

[Fothergill1]

@Zena5 I see our posts have crossed over so what I have suggested you may have already tries.

If the problem is with your playlist removing a programme using Manage All will usually solve the problem. 

[Zena5]

@Fothergill1 

manage all ? Where would that be ?

[mikealanr]

Hi @Zena5 

Go to playlist and scroll down next to "sky store purchases".

MikeAlanR

[Zena5]

@mikealanr 

Thank you - I shall try that 😊

[Fothergill1 · Accepted solution]

@Zena5  If you select the home screen and then playlist you will find "Manage All" just below the last rail of playlist items.  When you select it you will find an alphabetical list of programmes in any of your playlists.  There will be two options Manage and Remove from all.

It's worth a look and MAY help you with the stuck items.

[Zena5]

@Fothergill1 

Thank you so much ! Did the trick !

My OCD  has calmed ! 🤣🤣🤣