Playlist

[123Go]

Does anybody know why I am unable to "View All" TV shows within playlist?? It keeps coming up with Let's try that again. Spoke to Sky yesterday and did a complete reset which worked initially but rhe issue has come back today. The Sky chap yesterday said it may have been an issue with the most recent software update hence did the reset.

[Jporch316]

Hi @123Go 

I have escalated your issue to the online sky community support team. Please look out for an invitation to chat with them 

[Brill+Gill]

Thanks for escalating this. We’ve sent @123Go an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

[darif159cris]

Hello,

You can a recent software update or a network glitch. Try refreshing the apps (Settings > System Management > Refresh Apps), do a soft reset by unplugging the TV for a minute, and check your internet connection. 

[123Go]

Hi. Sorry but where would I find the invite?

[Jporch316]

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@123Go wrote:

Hi. Sorry but where would I find the invite?

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Copied from another post 

the team will send you a private community message/email so I would recommend that if not already on, you turn email/private message notifications on to avoid missing any alerts

So look out for a chat bubble across the bottom of the screen when logged onto the forum

This link explains how this works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014