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Discussion topic: Paramount plus doesnt work since i changed to sky glass

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This message was authored by Angrycustomer9999 This message was authored by: Angrycustomer9999

Paramount plus doesnt work since i changed to sky glass

Paramount plus worked fine untill I changed to sky glass, I have all the right packages for it as they haven't changed, it just won't let me log into paramount plus now.

 

Any help? 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Paramount plus doesnt work since i changed to sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

You should be able to re-register as follows:

 

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

 

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Paramount plus doesnt work since i changed to sky glass

Did you change from Sky Q ... you'll need to relink your accounts🙁

Exiled in HH
This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Paramount plus doesnt work since i changed to sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

You should be able to re-register as follows:

 

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

 

Also, see the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
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