14 Jul 2024 10:49 AM
Paramount plus worked fine untill I changed to sky glass, I have all the right packages for it as they haven't changed, it just won't let me log into paramount plus now.
Any help?
14 Jul 2024 11:25 AM
Posted by a Superuser, not a Sky employee. Find out more@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):
https://www.sky.com/help/articles/sky-marketplace-upgrade
You should be able to re-register as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
14 Jul 2024 10:57 AM
Did you change from Sky Q ... you'll need to relink your accounts🙁
14 Jul 2024 11:25 AM
Posted by a Superuser, not a Sky employee. Find out more@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):
https://www.sky.com/help/articles/sky-marketplace-upgrade
You should be able to re-register as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus