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Discussion topic: Paramount+ logging in

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This message was authored by: Grace+M

Paramount+ logging in

Like a lot of people here, I'm having issues accessing Paramount+ on my Sky Glass.


Sky activate tells me my accounts are already linked, but when I sign in from the QR code I'm asked to select a payment plan.

 

I've asked Paramount for help,  ut have also been given the same instructions.

 

Nothing works, and I'm going round in circles.

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This message was authored by: lettice

Re: Paramount+ logging in

Posted by a Superuser, not a Sky employee. Find out more

@Grace+M 

 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Mr+Flibbles+86

Re: Paramount+ logging in

Thanks for escalating this. We’ve sent an invite to chat.

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This message was authored by: Grace+M

Re: Paramount+ logging in

Thanks, I've opened up a chat window.

This message was authored by: Marky00

Re: Paramount+ logging in

Hi, did you get this sorted thanks

This message was authored by: Anonymous

Re: Paramount+ logging in

Just as a side issue for anyone using paramount plus on Apple devices, make sure you turn off iCloud private replay. If it's on, paramount think you're in America and it defaults to the US version which will not work 

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