25 Sep 2024 08:39 PM
26 Sep 2024 12:55 AM
Posted by a Superuser, not a Sky employee. Find out more
@Simon19712009 wrote:
Paramount+ issues. I've followed all instructions but Paramount only give payment options. I have sky glass and cinema.
Hi @Simon19712009. You don't mention if you have recently moved from another Sky product to Glass/Stream but if you have your Marketplace subscriptions are cancelled so you have to re-register (see the following link): https://www.sky.com/help/articles/sky-marketplace-upgrade
If not, have you registered for Paramount Plus through Sky? You should be able to register (or re-register if applicable) as follows:
Go to the bottom of the home page and select the following: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription. You might also be able to register through Sky Shop.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus