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Discussion topic: PS4 cuts out

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This message was authored by Sop2 This message was authored by: Sop2

PS4 cuts out

5378acf3-60d9-4193-b52d-3790b09b019f.jpeg

My ps4 when playing it cuts out after about ten minutes bring a screen up saying going into setting and change to hdmi 3 but it's already on that setting. 
we only bought sky glass so we didn't need loads hdmi cable connected into a tele.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: PS4 cuts out

Have you phoned Sky to discuss the issue?

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: PS4 cuts out

Posted by a Superuser, not a Sky employee. Find out more

@Sop2 wrote:

5378acf3-60d9-4193-b52d-3790b09b019f.jpeg

My ps4 when playing it cuts out after about ten minutes bring a screen up saying going into setting and change to hdmi 3 but it's already on that setting. 
we only bought sky glass so we didn't need loads hdmi cable connected into a tele.


Have you tried a different hdmi cable ? PS3s are quite old now ..... 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Chasloyal This message was authored by: Chasloyal

Re: PS4 cuts out

It's a PS4 though 🤨 which is also aging when you consider the PS5's been out for over four years now to be fair.

 

That said it's worth a shot trying another HDMI cable I suppose but I can't imagine the console's age playing any part in actual cable compatibility.

 

From my understanding HDMI 2.1 cables will still work with older devices, whilst if you've only got a legacy HDMI cable that's what the two previous generations of consoles came supplied with anyway.

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: PS4 cuts out

Posted by a Superuser, not a Sky employee. Find out more

@Sop2 

May also be worth checking the display options on your ps4 and trying another setting

 

also worth checking if the console is working ok on another tv 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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