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Discussion topic: PPV Purchasing Issues 02/09/2023

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This message was authored by Hannah93x This message was authored by: Hannah93x

Re: PPV Purchasing Issues 02/09/2023

I've been trying since 6:15 unfortunately and it's still not back. 
it let me on then kicked me off after 10 seconds. I contacted sky after a hour on hold to be told it's a 'known issue' and they won't be charging me. If I'm charged I have to contact them to be reimbursed! Apparently sky can see which sky glass people have bought the fight and who wasnt able to watch so they should automatically refund those people. 
Most definitely isn't the first time and won't be the last I'm sure. 

🙄🙄

This message was authored by Abby4 This message was authored by: Abby4

Re: Eubank smith - can’t get back in

Same for us! Rang sky, saying they are working on it. So annoying

This message was authored by Ollie222 This message was authored by: Ollie222

Re: PPV Purchasing Issues 02/09/2023

We were watching accidentally switched channels and it didn't work again so we robooted tv watched ITV for few minutes then it worked again good luck everyone 

This message was authored by mahunter This message was authored by: mahunter

Re: PPV Purchasing Issues 02/09/2023

Still not working for me. Gutted

This message was authored by Ollie222 This message was authored by: Ollie222

Re: PPV Purchasing Issues 02/09/2023

Try rebooting tv/puck switch channels a few times then try again hope it helps 

This message was authored by Sarah27 This message was authored by: Sarah27

Re: PPV Purchasing Issues 02/09/2023

No still not working so also given up...

This message was authored by Sarah27 This message was authored by: Sarah27

Re: PPV Purchasing Issues 02/09/2023

Mines just started working! Didn't do anything new. 

This message was authored by Peter_Rowlinson This message was authored by: Peter_Rowlinson

Re: PPV Purchasing Issues 02/09/2023

Has anyone got a fix?! I'm going out my mind here! Using a puck

This message was authored by Bren This message was authored by: Bren

Re: PPV Purchasing Issues 02/09/2023

Mine isn't working still. 

This message was authored by Ollie222 This message was authored by: Ollie222

Re: PPV Purchasing Issues 02/09/2023

@Bren @Try rebooting your tv and or Pluck and when it comes back on try switching through the channels then trying it again 

This message was authored by Sp4 This message was authored by: Sp4

Re: PPV Purchasing Issues 02/09/2023

Mines not working. Shambles 

 

This message was authored by Ollie222 This message was authored by: Ollie222

Re: PPV Purchasing Issues 02/09/2023

@Sp4 try rebooting tv/pluck and watch another channel for a red minutes before trying again 

This message was authored by Ollie222 This message was authored by: Ollie222

Re: PPV Purchasing Issues 02/09/2023

@Peter_Rowlinson try rebooting tv/pluck and watch another channel for a red minutes before trying again 

This message was authored by Daveybouy This message was authored by: Daveybouy

Re: PPV Purchasing Issues 02/09/2023

Got it. I went to settings and reset network and it's now working

This message was authored by Helen7 This message was authored by: Helen7

Re: PPV Purchasing Issues 02/09/2023

Hi is anyone having problems with viewing! I purchased this, was watching it, changed channels and when i try to go back in to watch it i can't get back in? 

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