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Discussion topic: Other TVs in house have no signal after installation of sky glass

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This message was authored by LcB This message was authored by: LcB

Other TVs in house have no signal after installation of sky glass

Sky glass installed now other TVs don't work,no signal 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Other TVs in house have no signal after installation of sky glass

Posted by a Superuser, not a Sky employee. Find out more

@LcB what exactly doesn't work on your other TVs? Normal DTT channels?, streaming apps?

 

If you are actively using your Sky Glass, it will eat up internet bandwidth so if others in your household are also trying to stream ( depending on the speed of your internet) it could affect not only them streaming but also the Sky Glass working correctly.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

LcB
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This message was authored by LcB This message was authored by: LcB

Re: Other TVs in house have no signal after installation of sky glass

Hi , they just say no signal check antenna

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Other TVs in house have no signal after installation of sky glass

Posted by a Superuser, not a Sky employee. Find out more

If your Sky Glass is connected to the internet, its not using your traditional TV ariel so therefore cannot really be having any affect on your other TVs.

 

I'm assuming your Sky Glass is indeed just connected to the internet and your don't have the ariel plugged into it. (not that the Sky Glass would be using the the DTT signal if the internet is setup on it).



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

LcB
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This message was authored by LcB This message was authored by: LcB

aRe: Other TVs in house have no signal after installation of sky glass

Hi thats what we thought but clearly a problem we'll need to check out , thanks a lot for replying much appreciated 👍

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Other TVs in house have no signal after installation of sky glass

What did the Sky Glass TV replace?

 

Did you do the installation?

Exiled in HH
LcB
Topic Author
This message was authored by LcB This message was authored by: LcB

Re: Other TVs in house have no signal after installation of sky glass

Hi it replaced a sky plus box yes we installed it ourselves 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Other TVs in house have no signal after installation of sky glass

Did you have an aerial lead going into the Sky+ box and another coming out and being passed to the other TVs?

 

Exiled in HH
This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Other TVs in house have no signal after installation of sky glass

If you  now want sky on your  other tvs  in the house, then you  will  need the whole home, and then to buy a streaming  puck for each tv,

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Other TVs in house have no signal after installation of sky glass

OR if you just Sky's subscription channels and the TVs are Smart use Sky's budget service NOWTV😉

 

The service that just works😂

Exiled in HH
This message was authored by Chrisee This message was authored by: Chrisee

Re: Other TVs in house have no signal after installation of sky glass

Posted by a Superuser, not a Sky employee. Find out more

@LcB when you disconnected the Sky+ box there were probably two coax leads one of which camr from the aerial on the roof the second went to the other TVs in your home. Connect the two together and the aerial signal should be restored to your other TVs. However you will no longer see Sky programmes on those TVs as you could with your old system as aerial passthrough stopped being a system 8 years ago on new Sky kit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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