11 Jan 2024 10:04 PM
Sky glass installed now other TVs don't work,no signal
11 Jan 2024 10:16 PM
Posted by a Superuser, not a Sky employee. Find out more@LcB what exactly doesn't work on your other TVs? Normal DTT channels?, streaming apps?
If you are actively using your Sky Glass, it will eat up internet bandwidth so if others in your household are also trying to stream ( depending on the speed of your internet) it could affect not only them streaming but also the Sky Glass working correctly.
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11 Jan 2024 10:20 PM
Hi , they just say no signal check antenna
11 Jan 2024 10:29 PM
Posted by a Superuser, not a Sky employee. Find out moreIf your Sky Glass is connected to the internet, its not using your traditional TV ariel so therefore cannot really be having any affect on your other TVs.
I'm assuming your Sky Glass is indeed just connected to the internet and your don't have the ariel plugged into it. (not that the Sky Glass would be using the the DTT signal if the internet is setup on it).
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11 Jan 2024 10:36 PM
Hi thats what we thought but clearly a problem we'll need to check out , thanks a lot for replying much appreciated 👍
11 Jan 2024 10:43 PM
What did the Sky Glass TV replace?
Did you do the installation?
11 Jan 2024 10:45 PM
Hi it replaced a sky plus box yes we installed it ourselves
11 Jan 2024 10:59 PM - last edited: 11 Jan 2024 11:45 PM
Did you have an aerial lead going into the Sky+ box and another coming out and being passed to the other TVs?
12 Jan 2024 07:59 AM
If you now want sky on your other tvs in the house, then you will need the whole home, and then to buy a streaming puck for each tv,
12 Jan 2024 08:10 AM
OR if you just Sky's subscription channels and the TVs are Smart use Sky's budget service NOWTV😉
The service that just works😂
12 Jan 2024 08:22 AM
Posted by a Superuser, not a Sky employee. Find out more@LcB when you disconnected the Sky+ box there were probably two coax leads one of which camr from the aerial on the roof the second went to the other TVs in your home. Connect the two together and the aerial signal should be restored to your other TVs. However you will no longer see Sky programmes on those TVs as you could with your old system as aerial passthrough stopped being a system 8 years ago on new Sky kit.