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Discussion topic: On screen volume fault

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This message was authored by: Anonymous

Message posted on ‎13 Jan 2024 04:49 PM

On screen volume fault

Evening all.

 

My Glass has acquired an odd problem where the on screen volume icon isn't appearing to show the sound levels.

Unless I press pause the retry and it comes back..

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Avatar for Fothergill1
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Superuser
This message was authored by: Fothergill1

Message posted on ‎13 Jan 2024 07:25 PM

Re: On screen volume fault

Posted by a Superuser, not a Sky employee. Find out more

Hi @Anonymous 

Have you tried the good old remedy of rebooting your Glass TV (off at the plug socket for a minute and then switch back on)?  Reboots will often resolve small software glitches.

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Avatar for Jporch316
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This message was authored by: Jporch316

Message posted on ‎13 Jan 2024 09:02 PM

Re: On screen volume fault

Posted by a Superuser, not a Sky employee. Find out more

Noticed this on my new (old) 55 glass. It occasionally doesn't show the volume bar although the volume changes. 

randomly then starts displaying the bar again after a few minutes 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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