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Discussion topic: On screen volume fault

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This message was authored by Anonymous This message was authored by: Anonymous

On screen volume fault

‎13 Jan 2024 04:49 PM

Evening all.

 

My Glass has acquired an odd problem where the on screen volume icon isn't appearing to show the sound levels.

Unless I press pause the retry and it comes back..

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Fothergill1
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Superuser
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: On screen volume fault

‎13 Jan 2024 07:25 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Anonymous 

Have you tried the good old remedy of rebooting your Glass TV (off at the plug socket for a minute and then switch back on)?  Reboots will often resolve small software glitches.

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Jporch316
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This message was authored by Jporch316 This message was authored by: Jporch316

Re: On screen volume fault

‎13 Jan 2024 09:02 PM

Posted by a Superuser, not a Sky employee. Find out more

Noticed this on my new (old) 55 glass. It occasionally doesn't show the volume bar although the volume changes. 

randomly then starts displaying the bar again after a few minutes 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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