12 Jun 2024 03:04 AM
14 Jun 2024 12:34 AM
Thank you everyone once I looked at it again I had to reput in our password etc.hadnt realised it was different on the actual box.and got it back the next day
12 Jun 2024 07:27 AM
What's gone down ... do you mean you've lost your connection to the internet?
12 Jun 2024 07:55 AM
Posted by a Superuser, not a Sky employee. Find out moreSo if your broadband has gone down you will need to plug an Ariel into the back of the Sky Glass and you will be able to watch the DTT channels via your TV.
If your broadband is down have you reported it to your ISP?
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
12 Jun 2024 08:40 AM - last edited: 12 Jun 2024 08:45 AM
Posted by a Superuser, not a Sky employee. Find out more
Loss of subscription television content coinciding with broadband failure is inevitable once a streaming television service is in use.
In some locations it may be possible to mitigate this by using a cellular data connection given sufficient speed and data volume allowance.
14 Jun 2024 12:34 AM
Thank you everyone once I looked at it again I had to reput in our password etc.hadnt realised it was different on the actual box.and got it back the next day