4

Discussion topic: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

Reply
This message was authored by Lynn1956 This message was authored by: Lynn1956

Ok the one thing we were wary of if sky went down and it has now so no TV or anything

I just want my TV back . sky has gone off simple

Best Answers
Lynn1956
Topic Author
This message was authored by Lynn1956 This message was authored by: Lynn1956 Answer

Re: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

Thank you everyone once I looked at it again I had to reput in our password etc.hadnt realised it was different on the actual box.and got it back the next day 

 

View this Answer within the discussion

Reply

All Replies

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

What's gone down ... do you mean you've lost your connection to the internet?

=============•===========
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

Posted by a Superuser, not a Sky employee. Find out more

So if your broadband has gone down you will need to plug an Ariel into the back of the Sky Glass and you will be able to watch the DTT channels via your TV.

 

If your broadband is down have you reported it to your ISP?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

Posted by a Superuser, not a Sky employee. Find out more

@Lynn1956 

 

Loss of subscription television content coinciding with broadband failure is inevitable once a streaming television service is in use.

 

In some locations it may be possible to mitigate this by using a cellular data connection given sufficient speed and data volume allowance.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Lynn1956
Topic Author
This message was authored by Lynn1956 This message was authored by: Lynn1956 Answer

Re: Ok the one thing we were wary of if sky went down and it has now so no TV or anything

Thank you everyone once I looked at it again I had to reput in our password etc.hadnt realised it was different on the actual box.and got it back the next day 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion