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Discussion topic: None prescription remote control

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This message was authored by: Ajc1111

None prescription remote control

Hi. We're can I get a none prescription remote. Amazon sell the normal one but I don't need it. 

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This message was authored by: BenJoBanjo

Re: None prescription remote control


@Ajc1111 wrote:

Hi. We're can I get a none prescription remote. Amazon sell the normal one but I don't need it. 


What is a non prescription remote? I have never heard of such a thing. 

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This message was authored by: Ajc1111

Re: None prescription remote control

Hi. It's got no voice control button and has netflix buttons. Sky sent it after my subscription ran out,saying they stopped certain things (voice controll e.t.c).so they stoped my origanal one from working. 

I have a photo but can't work out how to put it in this discussion box. 

This message was authored by: GD1

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

@Ajc1111  You mean a Non Subscription remote?  a prescription is something entirely different.

 

The remote itself is only availble for Sky Glass TV's that no longer have an active subscription Your Sky Glass and Sky Stream remote | Sky Help | Sky.com | Sky Help | Sky.com

 

This would normally be sent out ofter you cancel your subs.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Ajc1111

Re: None prescription remote control

Sorry my fault. .. 

Subscription not prescription.  👍

This message was authored by: Fothergill1

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

This is the alternative remote supplied by Sky to operate Glass without a subscription

Fothergill1_0-1753179627862.jpeg

 

 

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This message was authored by: Jporch316

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 wrote:

This is the alternative remote supplied by Sky to operate Glass without a subscription

Fothergill1_0-1753179627862.jpeg

 

 


Ah been a while since I seen this photo !😂

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Jporch316

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

It normally takes at least 4 weeks until yo receive one 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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This message was authored by: Ajc1111

Re: None prescription remote control

Lol.. yes that one. And I've the same picture.. mines got chewed. 

This message was authored by: TimmyBGood

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

@Ajc1111 

 

Realistically that may be tricky to track down second-hand: Sky loses money by sending one out to each ex-subscriber, and presumably the vast majority are either still in use by the original owner or get sold alongside the Glass set.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: BrynMeurig

Re: None prescription remote control

There's currently a brand new one on eBay.....

This message was authored by: Fothergill1

Re: None prescription remote control

Posted by a Superuser, not a Sky employee. Find out more

@Ajc1111  Have a look as this ebay  link I don't think they come up for sale very often so be quick 🤞

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This message was authored by: Ajc1111

Re: None prescription remote control

Omg... can't believe what's just dropped in the post. They sent me another one. 😱.

😍 sky. 

Thank you for your replies.  

 

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